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How to update or correct your Kariakoo Sokoni business page

October 25, 2026 · 3 min read

A woman reviewing information on a laptop beside a window.
Stock photograph for illustration. Monstera Production / Pexels

To update a website listing, send the Kariakoo Sokoni team its page link and the exact information to change. Authorised staff review and apply changes; there is no seller dashboard to edit the website yourself.

Check the information customers use

Review your page whenever contacts, opening hours, location, products or services change. Open it on a phone and check the public contact buttons as well as the written details.

  • Does the business name and description still reflect what you offer?
  • Are phone, WhatsApp and social links current?
  • Are the address, service area and hours accurate?
  • Do photographs and catalog entries still represent the business?
  • Are prices and conditions clear, or should customers contact you for a current quote?

Send one organised change request

Copy the full page address from your browser. List each change separately, showing the current wording and its replacement. Tell the team if something should be removed entirely. A page link is more useful than a cropped screenshot alone.

For replacement photographs, send the original files and identify which image each one replaces. Confirm that you have permission to publish them. For a contact number, include the country code and whether it is for calls, WhatsApp or both.

Copy this update-request format

Hello Kariakoo Sokoni. Please review these changes to [business name], page [full link].
1. Current opening hours: [old hours]. Replace with: [new hours].
2. WhatsApp: replace [old number] with [new number including country code]. Our call number [stays the same / changes to …].
3. Replace the photo of [description] with the attached approved file.
Please let me know if you need further information.

Contact the team through platform support. If a wrong number or closed location could misdirect customers, explain that clearly. The team may need to confirm that you are authorised to request the change. Do not send passwords or security codes.

Check the published result

Once the team confirms the update, reopen the normal page URL and refresh it. Check every requested change, especially contact links and image captions. Tell the team precisely what still needs correcting. Agree update terms and any applicable charges directly with the team; no turnaround time is promised here.

Use the business page’s normal address in messages and social profiles. Editing its details usually does not require a new link, so avoid creating another page for the same business. If the business closes, ask the team to review or remove the listing.

These requests update the website listing only. Changes inside the app are handled separately. Preparing a new listing instead? See the business-page preparation checklist.