Website and app
This website introduces Kariakoo Sokoni App, publishes approved business information and lets visitors send buy requirements and support tickets. The mobile app’s accounts, subscriptions, payments and operations are separate.
Business pages
Website staff create and update business pages after discussing the listing with its owner. A plan enquiry starts a conversation; it is not website registration, payment or automatic approval. Confirm current prices, benefits and service terms with the team before agreeing to a plan.
Contacting businesses
Use the seller’s own published contact details to discuss a product or service. Confirm its specifications, price, availability, delivery and any payment arrangements directly before proceeding. Platform support contacts are separate from seller contacts. This website does not provide checkout or process the purchase.
Requirements and support
Submitting a buy requirement asks the team to review your needs; it does not create an order or guarantee a supplier. Support tickets record the issue and subsequent replies. A status update or ticket reply does not automatically change an app account, cancel a subscription, issue a refund or delete account data.
Give clear, accurate information and include relevant page links. Do not send passwords, PINs, one-time codes or payment credentials. Keep private ticket access keys safe. Read the website privacy and cookie information before submitting personal details.
Corrections and questions
If a business page contains incorrect information, send the page URL and the correction to the team. Contact +255 680 331 426 or WhatsApp for website enquiries and questions about the separate app’s current terms.